Copertura Italia S.p.A. ("we", "our", or "us") is committed to protecting the privacy of visitors to our site and users of our online platform and services. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or use our service.
Information We Collect
We collect information to provide and improve our service and to understand how our site is used. This may include:
Information you provide directly to us: When you contact us through our site or interact with our online platform, you may provide us with information such as your name, organization name, contact details, and the content of your communication.
Information collected automatically: When you visit our site or use our service, we may automatically collect certain information. This can include technical information such as your IP address, browser type and version, operating system, referral source, pages viewed, dates and times of visits, and website navigation paths. We may also collect information about your usage of our service.
How We Collect Information
We collect information through various means, including:
Direct interactions: Information you provide when you contact us or submit inquiries through our site.
Automated technologies or interactions: As you interact with our site, we may automatically collect technical data about your equipment, browsing actions, and patterns. This data is collected using cookies, server logs, and other similar technologies.
Use of Information
We use the information we collect for various purposes, including:
To operate and maintain our site and provide our service.
To understand and analyze how you use our site and service.
To communicate with you, respond to your inquiries, and provide customer support.
To develop new products, services, features, and functionality.
To find and prevent fraud.
For compliance and legal obligations.
To improve and personalize your experience on our site.
To monitor the effectiveness of our marketing efforts.
Legal Basis for Processing
Our legal basis for collecting and using the personal information described in this policy depends on the information we collect and the specific context in which we collect it. We may process your personal data because:
It is necessary for our legitimate interests and your interests do not override those interests.
It is necessary for the performance of a contract with you.
You have given us permission to do so.
Processing is necessary for compliance with a legal obligation.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required by law. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Subject to certain exceptions provided by law, you have the following rights:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
Data Sharing
We may share your personal information with third parties in the following situations:
Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as website hosting, data analysis, and customer service. These third parties are obligated not to disclose or use the information for any other purpose.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (i.e., a court or a government agency).
Other Purposes: We may disclose your information for other purposes with your consent.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield or have implemented equivalent safeguards.
Contact Us
For any questions about this Privacy Policy or to exercise your data protection rights, please contact us in writing at the following address:
Copertura Italia S.p.A.
Via Torino, 12
20123 Milan
Italy
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.